Frequently Asked Questions
When are you open?
Denver Locksmiths is Open 24 a day 7 days a week even on Holidays.
What if I can’t verify that the car/house/office is mine or I should be in there?
We will need a letter of authorization from the owner of the car/house/office. If you cannot provide identification, or authorization we will not help you. I am sure the other car, home and office owners will appreciate your cooperation.
Do I need to change my locks or just need my existing locks rekeyed?
Clarification, Changing locks is taking the whole lock, knob/lever, latch and strick and replacing it. Rekeying a lock is taking the existing lock cylinder (leaving the rest) and changing it so that your existing key will no longer work and a new one will. Note, most of the time you will just want your locks rekeyed.
Can you bill my insurance company?
No, you pay us directly and your insurance company will reimburse you if it is in your policy.
What information do you need when I call?
– What is your name?
– What is your exact Address?
– Are you the owner of the car, house or office?
– How soon do you need it?
– Is this a good number to call you back at?
Will my lock still work after you open it?
Yes, picking a lock or opening a car does not damage the lock or car. Note, the exception is if the lock is damaged or needs to be drilled. Then the lock will need to be replaced.
Are you a bonded and insured locksmith?
Yes. Denver Locksmiths is licensed, bonded and insured, as well as a member of the ALOA (Associate Locksmiths of America) Security Professionals Association, Inc.
Are all locks able to be picked?
No, not all locks are able to be picked. Some residential and commercial locks are high-security and pick resistant.