Frequently Asked Questions
When are you open?
Unlike some locksmith services that work “bankers’ hours,” we literally never close our doors. That’s why we tell people to feel free to contact us any time of any day, year-round. Even on national holidays and in the most awful weather conditions imaginable, we’ll be waiting for your call. We are truly a 24-hour locksmith service in every way.
What if I can’t verify that the car/house/office is mine or I should be in there?
We will need a letter of authorization from the owner of the car/house/office. If you cannot provide identification, or authorization we will not help you. I am sure the other car, home and office owners will appreciate your cooperation.
Do I need to change my locks or just need my existing locks rekeyed?
Clarification, Changing locks is taking the whole lock, knob/lever, latch and strick and replacing it. Rekeying a lock is taking the existing lock cylinder (leaving the rest) and changing it so that your existing key will no longer work and a new one will. Note, most of the time you will just want your locks rekeyed.
Can you bill my insurance company?
No, you pay us directly and your insurance company will reimburse you if it is in your policy.
What information do you need when I call?
What is your name? – What is your exact Address? – Are you the owner of the car, house or office? – How soon do you need it? – Is this a good number to call you back at?
Will my lock still work after you open it?
Yes, picking a lock or opening a car does not damage the lock or car. Note, the exception is if the lock is damaged or needs to be drilled. Then the lock will need to be replaced.
Are you a bonded and insured locksmith?
Yes. Denver Locksmiths is licensed, bonded and insured, as well as a member of the ALOA (Associate Locksmiths of America) Security Professionals Association, Inc.
Are all locks able to be picked?
No, not all locks are able to be picked. Some residential and commercial locks are high-security and pick resistant.
Do you keep normal hours?
No, “normal” is not the word, because we never close our doors. We are always open, 365 days per year, 7 days a week, 24 hours each day.
How do I verify that I own the home?
We’ll need ID from you that shows the address on it. Otherwise, we won’t be able to help you at that time.
What is better, re-keying or replacement of locks?
Usually, re-keying works for most homeowners in the majority of situations. Replacement is full change-out of the entire lock mechanism, while re-keying is just a change of the cylinder. Whatever you choose, we’ll make new keys for the lock and give them to you before our teams leave.
Do you do direct insurance billing?
No, we don’t. But, we will give you a clear, accurate receipt so you can file a claim with your insurer.
When I phone you, what data will I have to provide?
Standard information like full name, address, phone, and when you want us to arrive. Plus, we will of course ask whether you are the owner of the home.
After you get me in, will my lock be in workable condition?
Yes. Picking doesn’t harm locks. However, if we have to drill, or if the lock mechanism was damaged before we arrived, you might need a new lock.
Are your technicians bonded?
They’re bonded, licensed, comprehensively trained, background-checked, and fully insured. Every one of our employees are members in good standing of the ALOA. That’s the “Associated Locksmiths of America,” Security Professionals Association, Inc.
Is it possible to pick any lock?
No. There are some high-security residential locking mechanisms and systems that are virtually resistant to all attempts to pick them.
What are your hours of operation?
We never close. Our teams work around the clock, 7 days per week, 365 days per year, never taking off for holidays, which means we’re there for our customers whenever they need us.
How can I verify that I am the owner of a vehicle, home, office, or safe?
For your protection, we need proof of ownership. If you are not the owner (for example if you’ve locked yourself out of an office owned by someone else), we need authorization from the owner. In all cases, you need to provide proof of identification for yourself.
Should I have my locks re-keyed or completely replaced?
Replacement means removing the entire lock and putting another one in its place. Re-keying means changing the cylinder and leaving everything else. Both services will require a new key to open the new or re-keyed lock. In most cases, re-keying is all people need.
Can you send the bill directly to my insurer?
You’ll need to pay us directly and file a claim with your insurer if you have coverage.
When I contact your office, what info do I need to provide?
We’ll need your name, proper address, and a good phone number for reaching you. Also, we’ll ask whether you’re the owner of the vehicle, office, or residential home, and how soon you want us to arrive.
After you open my locked car, office, or home, will the lock still work?
Of course. Our technicians are professionals who gain access without damaging the existing lock mechanism. However, if we need to do drilling or the lock is already damaged, you won’t be able to use it after we get you in. You’ll need a new lock in those rare situations.
Are your workers insured and bonded?
Not only insured and bonded but background-checked and fully licensed. All of our technicians are members of the Associated Locksmiths of America, Security Professionals Association, Inc., also known as ALOA.
Can any locks be picked?
No. Some models of commercial and residential locks come with high-security components that make them extremely resistant to being picked.
Do I need to verify for you that I am the legal owner of the vehicle?
Yes, we will need at least proof of registration, a title, and/or proof that you are the insured party for the vehicle in question. You need to at least have some form of valid ID for yourself, and at least one form of proof of ownership of the vehicle.
Can I book your locksmith services online?
Of course. It’s your choice whether you call us during an emergency, when you need help right away, or contact us online and book a service appointment. Plus, you need not come to us because we’ll bring all our tools and equipment on a service van to your location, even for non-emergency calls.
What is your service area?
We call ourselves the “auto locksmith in Littleton CO” for a good reason. Not only do we service the entire Littleton metro area but also cover the entire Denver metro area as well, including dozens of surrounding communities.
What are your most popular commercial locksmith services?
Everything goes in cycles, but helping people who are locked out of their offices is probably one of the most frequent requests we get. But others near the top of the list include lock installation and replacement, unjamming keys in locks, fixing stuck file cabinet locks, gaining access to security safes (without harming the unit), and installing access control systems.
When are you open ?
It’s no exaggeration to say we never close our doors, because we are open 24/7. That’s how we’re able to answer calls around the clock and send teams to your location within minutes of your call. Plus, our teams respond just as quickly on holidays, during inclement weather, and in all situations you can imagine. We are one of the only local locksmiths with 24/7/365 service hours.
Can I book your local locksmith services online?
Yes, you can either call us with a request for service or book us online, whichever method is most convenient for you. Note that if you want immediate, emergency help, it’s always best to call us rather than do an online booking. But for non-emergency services, feel free to book online and we’ll place your appointment on our service calendar.
What is your service area ?
We proudly serve not only the Littleton area but the entire Denver Metro region, including the vast Front Range and dozens of surrounding communities. If you’re reading this page right now, chances are that you’re in our service area. If you have any doubts, simply give a quick call any time of the day or night and we’ll be happy to let you know if your city is in our service zone.
Where can I get a key made in Littleton?
Are you wondering Where can I make a copy of a key near me in Littleton Colorado? You need not worry. With our mobile key-cutting tools and experience, we will be more than happy to come to you and provide you with the keys you need in minutes.
What are your working hours?
The good news is our car key Littleton CO locksmith services are available 24/7/365.
What is your service area?
We service the Littleton and Denver areas, as well as the entire Colorado Front Range.
Can I book your car key locksmith services online?
Yes. You can schedule an appointment online, and we will be there on time to provide the services you need.